Refund policy

  1. Tickets are non refundable, non changeable and non transferable. On entry, customer must be able to display a valid photo identification document such as state ID, driving license, or original passport along with matching name on the debit/credit card that was used for purchase. Online ticket resale is prohibited. If the ticket is bought via a reseller it is considered invalid, entry to the event will be declined.
  2. The event is for 18+ audience only. It is the responsibility of the customer to be of the correct age required to enter the event. Individuals that are above the age of 13 are permissible with an adult.
  3. It is the customer's responsibility to be respectful to others - any sort of misbehavior with other customers, artists, event and venue staff and/or the venue itself would entail being asked to leave immediately. If the customer is asked to leave or declined entry for any reason, they will not be entitled to any refunds.

  4. Any marketing/promotion in and around the event premises before, during or after the event is not permitted.
  5. It is the responsibility of the customer to attend the event at the correct time. Non-attended events will not be refunded.
  6. You are responsible for any personal property lost or stolen, or injury or any losses sustained at the event.
  7. One person per ticket.
  8. The ticket is valid only for the specified event and cannot be reused across multiple events.

  9. Please arrive on time. We have the right to refuse entry once the show has started.
  10. Event artist lineup is subject to change at any time.
  11. Ticket resale is strictly prohibited, tickets purchased by ticket resellers may be canceled and will not be refunded.
  12. By joining as a guest you give consent to be a captured in the images and videos that event organizer shoots during the event which can be solely used for any purpose, including marketing.